At VERA MAISON, we are unwavering in our commitment to excellence. Each piece is meticulously crafted by skilled artisans using the finest materials, ensuring durability and timeless elegance. Our dedication to quality is evident in every stitch, providing you with garments that stand the test of time.

We understand the importance of flexibility in luxury shopping. If you’re not completely satisfied with your purchase, you may return or exchange items within 30 days, provided they are in their original condition with all tags attached. For detailed instructions, please visit our Returns & Exchanges page.

To ensure a perfect fit, we offer a comprehensive Size Guide on each product page, complete with measurements and fit recommendations. Additionally, our customer service team is available to provide personalized assistance to help you select the ideal size.

Yes, we take pride in our ethical manufacturing processes. Our collections are produced in facilities that uphold the highest standards of labor practices and environmental sustainability, reflecting our commitment to responsible luxury.

Upon dispatch, you will receive a confirmation email containing a tracking number. You can use this number to monitor your shipment’s progress through our website or the carrier’s tracking portal.

Yes, VERA MAISON proudly serves customers worldwide. Shipping fees and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

To maintain the integrity of your luxury apparel, we recommend following the care instructions provided with each garment. Generally, delicate items should be dry cleaned or gently hand washed with mild detergent. Proper care will preserve the quality and longevity of your pieces.

We strive to process orders promptly to ensure timely delivery. If you need to make adjustments, please contact our customer service team as soon as possible. While we cannot guarantee changes after an order is placed, we will do our utmost to accommodate your request.